Why Great Employer Branding Is Hyperlocal (Even As We’re More Global)
Does your employer branding have to be globally acceptable?
You might say it does in order to account for diversity, variety in culture, etc.
Unfortunately, while there might be a layer of global culture that transcends nataional borders and exists in many different places around the world – it actually exists on a very superficial level.
An example would be movies. Hollywood has dominated the global box offices for decades and not it’s Netflix’s turn with global hits such as Stranger Things that transcend national borders.
However, your employer branding is not Stranger Things.
You have to remember that the success of Stranger Things is not only based on great characters and an interesting story, but a cultural nostalgia to the 80s that based on American culture that has definitely influenced millions around the world.
Global brands such as McDonalds or Coca Cola can rely on the same familiarity with their brands on a global level to position themselves through employer branding campaigns that are universal because their brands are familiarly – global.
Your employer brand is probably not McDonalds or Coca Cola.
The Alternative to Wannabe Global: Hyperlocal
Even McDonalds and Coca Cola tailor their products to local markets. Coca Cola has these flavors in Japan, while McDonalds in Australia is known as Macca’s. In Croatia, McDonalds serves a HrBurger with ajvar, a local pepper and tomato spread while in Germany and the Czech Republic – you can get a beer at McDonalds.
What does this mean for your employer branding strategy?
Let’s take a familiar, global industry that is often used as an example of good employer branding because of the lack of talent: Tech.
Fast-growing technology companies are often so focused on promoting their own culture that they forget to reach out to potential employees coming from other cultures through employment around the world.
Just because a developer from Belgrade, Serbia posts regularly on StackOverflow and Reddit, doesn’t mean you can have the same employer branding benefits for them as someone living in Austin, Texas. They might both love Stranger Things, but their values and beliefs aren’t universal.
That is why, for example, a designer from Ukraine will react far beter to content on social networks in Ukrainian or dealing with Ukrainian issues. They know English and understand why that topic about AI is important, but it’s far more removed from their reality.
One recent examples was when the Croatian and Serbian governments at almost the same time decided to limit the pausalni obrt type of company in their respective markets, limiting the many professionals – especially freelancers – that used this model to work on the global market.
Both on Netokracija in Croatia and Serbia, we covered the topic in detail through a number of articles and podcasts. It was very popular with developers, a group that most employers want to reach.
So why didn’t companies use this topic to reach developers?
Hyperlocal Topics Can Be Hard (and Sometimes – Political)
In this particular example, a lot of companies were working with developers through this model in a way that they shouldn’t have (avoiding taxes), while others just didn’t want to press a hot button issue.
However, what happened is that rumours started spreading about companies on both sides. No employer branding strategy helped these companies that instead of using the hyperlocal topic to be clear on who they wanted to hire decided to keep quiet. The community, the developers talking about this issue, created a perception of a lot of these companies based on their silence.
Not all topic are this political – though.
What Hyperlocal Employer Branding Topics Work Well
A lot of hyperlocal topics aren’t as political or decisive and can easily be used for employer branding:
- Technology trends in the local market, for example a focus on a particular industry or new framework;
- Local events, even virtual ones, that bring the community together;
- Local industry issues, such as a switch to remote work in the age of Covid-19;
- and many more.
Why do we position employer branding on global but relevant trends?
Motivation often depends on the size of the company, lack of analysis, but also the motives of individuals in the company. Here are a few reasons I’ve recognized so far:
- For strategic reasons, the company as part of a group or network wants to position itself for a topic – for example AI – and positions it in the market where it plans to hire data scientists, although it does not link the topic to current developments in that market;
- A certain technology is supposedly extremely important on a global level and within the group, so it wants to position its team through employer branding of that topic, although it actually needs a completely different category of engineers who are not interested in that topic;
- Local technology topics do not seem to companies completely related to their business, so they avoid them, although this topic is extremely important to developers. A good example are the lump-sum trades I mentioned, which were “hot potatoes” about which only one company from Serbia, Hooloovoo, published an extremely relevant article on its blog.
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